The scheme features a “living wall” laced with plants to help absorb local pollution and fed by a rain harvest roof system, whilst the glass corner façade maximises light into the store.
The modernised store includes a new café, ‘hot food to go’ area and M&S kitchen – a new café concept currently only available at a selection of M&S stores. The store also has a new electrical department, expanded homeware and food hall. The store is situated within the Norwich City Centre Conservation Area, and was subject to conservation area consent as well as planning approval for the demolition and construction of the extension. M&S continued to trade as normal without closing the store.